Our faq

ARTIST

COMPANY / CUSTOMER WITH DESIGN

For our prints of clothing with design for artists, we use DTG (Direct to Garment) technology which allows small quantities to be printed with high resolution without color limits. Ideal for works with lots of detail. For printing for groups or companies, we use DTG or screen printing.

If you don't request it, our orders for more than 75 items of clothing are screen printed.

DTG

- Best suited for multiple colors and small details

- No color limit

- Perfect for one-off operations, avoids overproduction and waste

- Profitability of print on demand

- No start-up costs

Silkscreen

- Perfect for batch printing

- Profitability for large orders

- The variety of colors used is limited

- Requires print files to be separated into layers for each color

- Requires start-up costs and additional costs may be required depending on the number of colors used

Producing clothes by DTG printing is without a doubt the most environmentally friendly way to produce and print clothes. There is no printing of clothes until an order is placed. So there is no waste, no unsold clothing, no obsolete inventory, no product thrown away. The ink used is ECO PASSPORT certified by oeko-tex® and allows the use for clothing for adults and babies.

For clothing, our maximum print is 14 inches by 16 inches or 35.56 cm by 40.64 cm.

We send the payment of commissions when they have exceeded the balance of 25$, on the 30th day of the month following the sale. We thus give our customers the possibility of making an exchange or a refund in case of error.

Yes, by uploading your works to Pixel Pixel you keep the rights to your works and can use them as you wish. You are part of the family, let us know your needs by email and we can offer you our “ARTIST” rate for your prints.

Your files should be in PNG format with a resolution of at least 4200px by 4800px at 300dpi. We have several types of format: portrait, square landscape. Your resolution should be at least 20 megapixels (hxw).

For canvas in square format, a file with a resolution of 4500px x 4500px gives 20.25 Megapixels which is perfect.

SRGB color space

  • Any artist can open an account on Pixel Pixel. After submitting your works to us, we will evaluate their content.

We want to present our clients with original, quality and non-judgmental works. We also want to protect copyright and take the necessary measures if we have a reasonable doubt as to the legality of distributing a work without infringing the rights of an artist, a company or a rights holder. We also reject any form of hatred, violence or sexism.

There must not be any third party intellectual property, logo, trademark or copyrighted material.

  • You are a business and want to have a sales area for your customers. You just have to upload your logo, configure the different products and add or remove the ones that suit your business the most.

It is possible that if you operate a gym or a bar, your customers do not necessarily want to buy a canvas or a onesie. 😊

For businesses, the products are limited to your commercial space. Thus, your products will not be accessible on our home page or our works page.

If you believe that a work infringes your copyright, please write to us at info@pixelpixel.xyz

Please include evidence that you own the rights to a work. We take any issue regarding copyright very seriously.

Clothing

T-shirt: 4,00$

Camisole: 4,00$

Long sleeves: 4,00$

Hoodie round neck: 6,00$

Hoodie: 6,00$

Hoodie with zipper: 6,00$

Other product

Cup 3,00$

 

Canvas print

12 * 16 : 7,50$

14 * 18 : 9,00$

16 * 20 : 11,00$

20 * 20 : 13,00$

20 * 24 : 15,00$

22 * 24 : 16,00$

24 * 24 : 16,50$

24 * 28 : 18,00$

24 * 30 : 18,50$

24 * 36 : 20,00$

Yes, the commissions are based on a percentage of the sale price.

There is no refund.

Exchange is possible within 14 days of receipt of the order. 

For defective products, you can email us at info@pixelpixel.xyz with one or more clear photos of the product and the defect.

Copyright is the exclusive right to produce, reproduce, publish or perform an original work of a literary, artistic, dramatic or musical nature. The creator is usually the copyright owner.

Copyright protects your creation.

When you own the copyright in a work, you control how it is used in order to protect its value. Those who wish to use the work must purchase it or obtain your permission.

In general, an original work is automatically protected by copyright as soon as you create it.

Your copyright exists in Canada for your entire life and 50 years after your death. Subsequently, the work will belong to the public domain and anyone can use it. This is the case for most works, but there are some exceptions.

Thus, by adding your works, drawings, images, photos or infographics to Pixel Pixel, you enter into a contractual relationship with Pixel Pixel and authorize us to distribute your works for the sole purpose of promoting your works and generating sales according to our User policy. We will pay you your reproduction rights - which we colloquially call "commissions".

Certainly! Pixel Pixel promotes the platform, but to be successful, promoting your business space on social media makes all the difference.

Also, by adding the coordinates of your social media in your “dashboard” we will be able to “tag” you on the publications containing your products and generate more traffic and interest for your works and for your social portfolio. 

For our prints of clothing with design for artists, we use DTG (Direct to Garment) technology which allows small quantities to be printed with high resolution without color limits. Ideal for works with lots of detail. For printing for groups or companies, we use DTG or screen printing.

If you don't request it, our orders for more than 75 items of clothing are screen printed.

DTG

- Best suited for multiple colors and small details

- No color limit

- Perfect for one-off operations, avoids overproduction and waste

- Profitability of print on demand

- No start-up costs

Silkscreen

- Perfect for batch printing

- Profitability for large orders

- The variety of colors used is limited

- Requires print files to be separated into layers for each color

- Requires start-up costs and additional costs may be required depending on the number of colors used

Producing clothes by DTG printing is without a doubt the most environmentally friendly way to produce and print clothes. There is no printing of clothes until an order is placed. So there is no waste, no unsold clothing, no obsolete inventory, no product thrown away. The ink used is ECO PASSPORT certified by oeko-tex® and allows the use for clothing for adults and babies.

For clothing, our maximum print is 14 inches by 16 inches or 35.56 cm by 40.64 cm.

Your files should be in PNG format with a resolution of at least 4200px by 4800px at 300dpi. We have several types of format, portrait, square landscape, your resolution should be at least 20 megapixels (hxw).

For square format canvases, a file with a resolution of 4500px x 4500px gives 20.25 Megapixels which is perfect.

SRGB color space

There is no refund.

Exchange is possible within 14 days of receipt of the order. 

For defective products, you can email us at info@pixelpixel.xyz with one or more clear photos of the product and the defect.

We ship our products to Canada, the United States and Mexico only *.

* We believe that shipping 2-3 T-shirts across the ocean is not the most environmentally friendly way to go. That's why we only ship to North America.

The price of our products is displayed in Canadian dollars.

Certainly! Pixel Pixel promotes the platform, but to be successful, promoting your business space on social media makes all the difference.

Also, by adding the coordinates of your social media in your “dashboard” we will be able to “tag” you on the publications containing your products and generate more traffic and interest for your works and for your social portfolio. 

If you are ordering for yourself or your business and need larger sizes; 2XL, 3XL, 4XL please contact us by email. info@pixelpixel.xyz

GENERAL

For our prints of clothing with design for artists, we use DTG (Direct to Garment) technology which allows small quantities to be printed with high resolution without color limits. Ideal for works with lots of detail. For printing for groups or companies, we use DTG or screen printing.

If you don't request it, our orders for more than 75 items of clothing are screen printed.

DTG

- Best suited for multiple colors and small details

- No color limit

- Perfect for one-off operations, avoids overproduction and waste

- Profitability of print on demand

- No start-up costs

Silkscreen

- Perfect for batch printing

- Profitability for large orders

- The variety of colors used is limited

- Requires print files to be separated into layers for each color

- Requires start-up costs and additional costs may be required depending on the number of colors used

Producing clothes by DTG printing is without a doubt the most environmentally friendly way to produce and print clothes. There is no printing of clothes until an order is placed. So there is no waste, no unsold clothing, no obsolete inventory, no product thrown away. The ink used is ECO PASSPORT certified by oeko-tex® and allows the use for clothing for adults and babies.

For clothing, our maximum print is 14 inches by 16 inches or 35.56 cm by 40.64 cm.

Your files should be in PNG format with a resolution of at least 4200px by 4800px at 300dpi. We have several types of format, portrait, square landscape, your resolution should be at least 20 megapixels (hxw).

For square format canvases, a file with a resolution of 4500px x 4500px gives 20.25 Megapixels which is perfect.

SRGB color space

There is no refund.

Exchange is possible within 14 days of receipt of the order. 

For defective products, you can email us at info@pixelpixel.xyz with one or more clear photos of the product and the defect.

We ship our products to Canada, the United States and Mexico only *.

* We believe that shipping 2-3 T-shirts across the ocean is not the most environmentally friendly way to go. That's why we only ship to North America.

The price of our products is displayed in Canadian dollars.

Machine wash in cold water. Wash dark colors separately. Do not use bleach, use a chlorine-free stain remover if needed. Tumble dry at low temperature. Do not iron the print or dry clean. Washing inside out preserves ink longer.

Most of our styles have a cotton percentage so expect some shrinkage. To reduce this, try hanging them up to dry or laying them flat to dry. Keep in mind that 100% cotton clothes tend to shrink in the wash, so it may be a good idea to order a size up if you are unsure.

It is important to wash your clothes before wearing them. We apply a treatment before printing and this treatment reacts to UV rays which could discolor your garment. A simple washing is enough to prevent this situation.

If you are ordering for your business and need larger sizes; 2XL, 3XL, 4XL please contact us by email. info@pixelpixel.xyz